Terms of Service


Last updated: 12/10/2025

These Terms of Service (“Terms”) govern your use of the Biz Spa website, software, and services (“Services”). By accessing or using the Services, you agree to these Terms.

  1. Company Information

    Biz Spa, Inc.
    515 South Flower Street
    Los Angeles, CA, USA

  2. Acceptance of Terms

    By using our Services, you represent that you:

    • Are at least 18 years old
    • Have the authority to enter into a binding agreement
    • Agree to comply with all applicable laws

    If you do not agree to these Terms, you may not use the Services.

  3. Description of Services

    Biz Spa provides cloud-based spa and wellness management tools including:

    • Booking & scheduling
    • Calendar management
    • Therapist and staff management
    • Payments and POS
    • Client cards & records
    • Reporting & analytics
    • Add-ons and product management
    • Integrations and APIs

    Features may vary based on subscription tier.

  4. Account Registration

    To use Biz Spa, you must:

    • Create an account
    • Provide accurate information
    • Maintain confidentiality of login details
    • Notify us immediately of unauthorized access

    You are responsible for all activity under your account.

  5. Subscription, Billing & Payments

    1. Billing: Biz Spa operates on a recurring subscription model (monthly or annual).
    2. Fees: Fees depend on your selected plan and usage (e.g., service providers, locations).
    3. Automatic Renewal: Your subscription automatically renews unless canceled.
    4. Refunds: All payments are non-refundable unless required by law.

  6. Acceptable Use

    You agree NOT to:

    • Use the system for illegal activities
    • Scrape, copy, or reverse-engineer our platform
    • Interfere with system integrity
    • Share access credentials

    Violations may result in suspension or termination.

  7. Termination

    We may suspend or terminate your access for:

    • Failure to pay
    • Misuse of the platform
    • Violation of Terms
    • Security concerns

    You may cancel at any time through your account dashboard.

  8. Intellectual Property

    All software, UI/UX design, logos, branding, and documentation are owned exclusively by Biz Spa, Inc.

    You may not reproduce or distribute our content without written permission.

  9. Integrations & Third-Party Services

    Biz Spa integrates with external services such as:

    • Stripe
    • QuickBooks
    • Twilio
    • Google Calendar

    Biz Spa is not responsible for third-party failures or terms.

  10. Limitation of Liability

    To the fullest extent permitted by law, Biz Spa is not liable for:

    • Loss of profits
    • Business interruption
    • Data loss
    • Indirect or consequential damages

    Our total liability will not exceed the amount paid in the past 12 months.

  11. Disclaimer

    Biz Spa is provided “as is”, without warranties of any kind, including:

    • Fitness for a particular purpose
    • Non-infringement
    • Availability guarantees

  12. Governing Law

    These Terms are governed by the laws of the State of California. Any disputes will be resolved in Los Angeles County, California.

  13. Updates to Terms

    We may update these Terms periodically. Continued use of the Services means acceptance of updated Terms.

  14. Contact Us

    If you have questions, contact:

    Biz Spa, Inc.
    515 South Flower Street
    Los Angeles, CA, USA

    Email: [email protected]