Privacy Policy


Last updated: 12/10/2025

These Terms of Service (“Terms”) govern your use of the Biz Spa website, software, and services (“Services”). By accessing or using the Services, you agree to these Terms.

  1. Privacy Policy – Biz Spa

Last updated: [Enter Date]

Biz Spa (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, software, mobile app, and related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

  1. Company Information

Biz Spa, Inc.
515 South Flower Street
Los Angeles, CA, USA
Email: [email protected]
Phone: [Insert Phone Number]

  1. Information We Collect

We may collect the following categories of information:

  1. Personal Information
  • Full name
  • Email address
  • Phone number
  • Business name
  • Billing information
  • Login credentials
  • User profile information
  • IP address
  1. Spa & Booking Information
  • Client details
  • Appointment details
  • Therapist/staff details
  • Services, resources, and rooms
  • Payments and transaction history
  1. Technical & Usage Data
  • Device identifiers
  • Browser type
  • Operating system
  • IP-based location
  • Session activity
  • Crash logs
  • Cookies and tracking pixels
  1. How We Use Your Information

We use your information to:

  • Provide and operate Biz Spa software
  • Process bookings, payments, and notifications
  • Customize your dashboard and experience
  • Improve system performance and usability
  • Offer customer support and training
  • Communicate updates, promotions, or notices
  • Comply with legal and regulatory obligations
  1. Legal Bases for Processing (GDPR for EU Users)

Where applicable, we process personal data under the following bases:

  • Performance of a contract
  • Legitimate interests
  • Compliance with law
  • Consent
  1. Sharing Your Information

We may share your data with:

  • Payment processors (Stripe, Square, etc.)
  • Cloud hosting providers (AWS, Google Cloud, etc.)
  • Customer support platforms
  • Integration partners you choose to connect
  • Legal authorities if required by law

We never sell your personal information.

  1. Data Retention

We retain data as long as your account is active or as required for:

  • Legal compliance
  • Fraud prevention
  • Financial reporting
  • System security

You may request deletion of your data at any time.

  1. Data Security

We implement industry-best security practices, including:

  • SSL encryption
  • Encrypted database fields
  • Access control policies
  • 2FA support
  • Regular audits and monitoring

No method of transmission is 100 percent secure, but we work continuously to protect your information.

  1. Cookies & Tracking

We use cookies for:

  • Authentication
  • Load balancing
  • Analytics
  • Personalization
  • Security

You can disable cookies directly via your browser settings.

  1. Children’s Privacy

Our Services are not intended for individuals under 16 years of age.

  1. Your Rights

Depending on your region, you may have the right to:

  • Access your data
  • Request deletion
  • Update your information
  • Opt out of marketing
  • Restrict processing
  • Request portability
  1. International Transfers

We may process and store data in the United States and other countries.
We follow applicable transfer laws, including GDPR requirements.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect upon publication.

  1. Contact Us

If you have questions, contact us at:
Biz Spa, Inc.
515 South Flower Street, Los Angeles, CA, USA
Email: [Insert Email]

  1. Terms of Service – Biz Spa

Last updated: 10.12.2025

These Terms of Service (“Terms”) govern your use of the Biz Spa website, software, and services (“Services”). By accessing or using the Services, you agree to these Terms.

  1. Company Information

Biz Spa, Inc.
515 South Flower Street
Los Angeles, CA, USA

  1. Acceptance of Terms

By using our Services, you represent that you:

  • Are at least 18 years old
  • Have the authority to enter into a binding agreement
  • Agree to comply with all applicable laws

If you do not agree to these Terms, you may not use the Services.

  1. Description of Services

Biz Spa provides cloud-based spa and wellness management tools including:

  • Booking & scheduling
  • Calendar management
  • Therapist and staff management
  • Payments and POS
  • Client cards & records
  • Reporting & analytics
  • Add-ons and product management
  • Integrations and APIs

Features may vary based on subscription tier.

  1. Account Registration

To use Biz Spa, you must:

  • Create an account
  • Provide accurate information
  • Maintain confidentiality of login details
  • Notify us immediately of unauthorized access

You are responsible for all activity under your account.

  1. Subscription, Billing & Payments
  2. Billing

Biz Spa operates on a recurring subscription model (monthly or annual).

  1. Fees

Fees depend on your selected plan and usage (e.g., service providers, locations).

  1. Automatic Renewal

Your subscription automatically renews unless canceled.

  1. Refunds

All payments are non-refundable unless required by law.

  1. Acceptable Use

You agree NOT to:

  • Use the system for illegal activities
  • Scrape, copy, or reverse-engineer our platform
  • Interfere with system integrity
  • Share access credentials

Violations may result in suspension or termination.

  1. Termination

We may suspend or terminate your access for:

  • Failure to pay
  • Misuse of the platform
  • Violation of Terms
  • Security concerns

You may cancel at any time through your account dashboard.

  1. Intellectual Property

All:

  • Software
  • UI/UX design
  • Logos
  • Branding
  • Documentation

are owned exclusively by Biz Spa, Inc.

You may not reproduce or distribute our content without written permission.

  1. Integrations & Third-Party Services

Biz Spa integrates with external services such as:

  • Stripe
  • QuickBooks
  • Twilio
  • Google Calendar

Biz Spa is not responsible for third-party failures or terms.

  1. Limitation of Liability

To the fullest extent permitted by law, Biz Spa is not liable for:

  • Loss of profits
  • Business interruption
  • Data loss
  • Indirect or consequential damages

Our total liability will not exceed the amount paid in the past 12 months.

  1. Disclaimer

Biz Spa is provided “as is”, without warranties of any kind, including:

  • Fitness for a particular purpose
  • Non-infringement
  • Availability guarantees
  1. Governing Law

These Terms are governed by the laws of the State of California.

Any disputes will be resolved in Los Angeles County, California.

  1. Updates to Terms

We may update these Terms periodically. Continued use of the Services means acceptance of updated Terms.

  1. Contact Us

If you have questions, contact:

Biz Spa, Inc.
515 South Flower Street
Los Angeles, CA, USA
Email: [email protected]